Effective Date: 04.07.2025
Last Updated: 04.07.2025

Shankesvar Cards and its affiliates (“Shankesvar Cards”, “we”, “us”, or “our”) are committed to safeguarding the privacy of users who access or use our website https://shankesvar.com (“Platform”). This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our Platform or services.

By accessing or using our Platform, or by otherwise providing us with your personal data, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please do not use or access our Platform.

1. Scope and Applicability

This Privacy Policy applies to:

• All users of the Platform accessing services and digital content including online masterclasses.

• Information collected through our Platform, customer service interactions, and marketing channels.

We do not offer our products or services outside India. All data collected is stored and processed primarily within India in accordance with applicable laws.

2. Information We Collect

(a) Personal Data You Provide

We may collect the following personal data:

• Name, contact number, address, email ID, and date of birth

• Account credentials (username, password)

• Identity/address proof (as required for authentication)

• Payment information such as card details, UPI IDs, wallet details (processed securely via payment gateways)

• Biometric or facial data (only if certain optional features are used, and with your explicit consent)

(b) Automatically Collected Data

We may automatically collect:

• Technical data like IP address, browser type, device identifiers

• Platform usage data, session logs, clickstream data, course activity

• Preferences and behavioral data for personalized user experience

(c) Third-Party Data

If you access our services via a third-party platform or payment gateway, their privacy policies will apply. We are not responsible for their practices.

3. Purpose of Collection and Use

Your personal data is used to:

• Register your account and provide access to our masterclass or services

• Process transactions and payment confirmations

• Communicate important updates, confirmations, and offers

• Improve our content and offerings

• Respond to inquiries, resolve disputes, or support issues

• Detect fraud, unauthorized access, or illegal activities

• Comply with legal and regulatory obligations

Wherever required, we will provide you with the ability to opt-out of marketing or promotional communications.

4. Sharing and Disclosure

We may share your information:

• With group companies and internal affiliates for business purposes

• With trusted third-party service providers (e.g. payment gateways, hosting providers, webinar tools, logistics)

• With government authorities, regulatory bodies, or law enforcement, where required by law or legal process

• To enforce our legal rights, protect our users or investigate fraud

We do not sell or rent your personal data to third parties.

5. Data Retention and Deletion

We retain your personal data:

• As long as it is necessary to fulfill the purposes for which it was collected

• As required under applicable laws and tax/accounting obligations

You can request deletion of your account via the Platform settings or by writing to us. In case of unresolved disputes, pending transactions, or fraud investigations, we may delay or deny the deletion request until resolution.

Even after deletion, we may retain anonymized data for analytics or legal archiving purposes.

6. Your Rights

Subject to applicable law, you have the right to:

• Access and review your personal data

• Correct or update inaccurate information

• Withdraw consent (with limitations)

• Request deletion (subject to terms in Section 5)

To exercise these rights, please contact our Grievance Officer (see Section 10).

7. Consent

By using our Platform, you consent to:

• The collection, storage, and use of your personal data as described in this Privacy Policy

• Receiving communications via SMS, call, email, or instant messaging platforms related to services, offers, and account activity

If you provide us with someone else’s data, you represent that you have their consent to do so.

You can withdraw your consent by writing to our Grievance Officer. Withdrawal of consent will not affect prior processing and may affect your access to our services.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or loss. These include secure servers, encryption protocols, and access control mechanisms.

However, no data transmission over the internet is 100% secure. You accept inherent risks associated with online data sharing and agree to safeguard your login credentials responsibly.

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be notified via email or Platform alerts. Please check this page periodically for updates.

10. Grievance Officer

As per the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:

Name: Arun Kumar
Designation: Manager
Company: Shankesvar Cards
Address: 86, Aarti Arcade, Mylapore, Chennai – 600004
Phone: +91 9791182899
Office Hours: Monday to Saturday, 10:00 AM to 6:00 PM